Start Date: Varies between March – May 2026

Work Hours: Seasonal with opportunity to be year-round, Full-time + Part-time roles available

Vary from 7.5-hour to 16-hour shifts starting as early as 6:30am and ending as late as 10:30pm

Location:  Central Burnaby yard base, driving in Downtown Vancouver 

Wages: $22.50-$23.50 per hour + daily overtime = earning potential is $25-26 per hour or more + gratuities + service incentives if targets are met + 4% vacation pay

Extended health benefits offered for full time employed drivers – company pays ½ if you opt in

YOUR WORK WILL INCLUDE

• Driving a 20-54 passenger coach bus safely in and out of town on tours to Vancouver, North Shore, Victoria, Squamish and Whistler
• Conducting clear, live, and engaging commentary in English while driving safely 
• Picking up and dropping off guests from their hotel and ensuring guests are on passenger manifest 
• Ensuring proper guest count at beginning, during, and end of tour
• Filling out attraction vouches with correct guest count
• Driving safely and efficiently to keep on schedule
• Providing exceptional service for our guests 
• Performing daily pre- and post-trip inspections for bus safety, compliance, and cleanliness
• Reporting any defects on Vehicle Defect Card
• Communicating effectively and professionally over radio/phone 
• Coordinating with Dispatch Tour Operations to ensure smooth operations, guest safety and satisfaction
• Adapting quickly and efficiently to changing traffic patterns, street closures or detours
• Being flexible with any last-minute changes and requests
• Lifting luggage up to 50 lbs
• Being warm, friendly, and welcoming to all guests and team members 
• Handling guest queries and concerns professionally
• Promoting partner attractions and online reviews

WHAT WE WILL LIKE ABOUT YOU

• You have excellent communication skills and are comfortable in speaking while driving
• You possess a valid BC commercial drivers license: Class 1 OR Class 2 License with air brake endorsement, with a clean driver abstract
• You love driving and have at least 3 years of driving experience in Vancouver
• You are confident driving a bus in downtown Vancouver and are familiar with the streets
• You have a friendly and outgoing personality
• Prior tour guiding experience is an asset
• You possess a professional attitude and appearance
• You have the flexibility to accommodate a changing schedule, available to work any day of the week, and an average shift length of 8-16 hours per day
• You are available to work a full-time schedule over the peak summer touring months
• You have working knowledge of standard radio 10-codes
• You have previous experience working in a guest service role 
• You work well under pressure
• You can lift luggage up to 50 lbs
• You are organized and a quick leaner
• You can work well both independently with minimum direction, and as part of a team 
• You are fluent in English, written and oral. Ability to speak a second language is a bonus.
• You are legally entitled to work in Canada 
• You possess a Class 4 Unrestricted license and are interested in getting a Class 2 License with Air Brakes? For the right candidate, we will pay for your training and licensing costs.

WHAT YOU WILL LIKE ABOUT US:

• Free admission and discounts to over 90 attractions through the Tourism Privilege Pass
• A central Burnaby office near transit access + free on-site parking
• Paid training
• Monetary incentives – guest reviews and safety
• Referral program reward – get your professional colleagues to join our team
• Internal and external recognition programs for fun awards and prize opportunities
• Familiarization tours on our products and a plus one
• The little things like free coffee, tea, hot chocolate, and water (available in-office)
• Respectful and safe work environment

• Managing agent accounts; including but not limited to setting up of new hotel accounts, training, troubleshooting technical difficulties, delivering commissions, assisting guest service inquiries and maintaining relationships
• Assisting with planning and execution of tradeshows, events and familiarization tours
• Attending hotel affiliate events, functions and familiarization tours as a representative of BBTWCS
• Conducting administrative duties; including commission reconciliation, CRM updates, email newsletter updates, and sales reporting
• Preparing and delivery of marketing collateral (flatsheets, invitations) for agent program
• Collaborating with the sales and marketing team to develop in-market strategies and plans; focusing on building long-term relationships and increasing overall sales
• Acting as a Reservations Agent for our Agents program on mornings and weekends

• You have previous experience working in a fast-paced sales/guest service/tourism/hospitality/relationship building environment
• You work equally well independently and as part of a team
• You are proficient in Microsoft Office and are quick learner 
• You have strong time management and organizational skills
• You have excellent interpersonal, written and verbal communication and active listening skills
• You work well under pressure and possess strong attention to detail
• You have a naturally friendly and outgoing personality, along with a professional attitude
• You are fluent in English; a second language is an asset
• A valid BC Driver’s License and access to a vehicle is required
• You have strong knowledge of Downtown Vancouver and its surrounding areas
• Graphic design skills are an asset
• Event Management skills are an asset

• Paid training
• Free admission and discounts for you and a guest to over 90 attractions through the Tourism Privilege Pass
• Central Downtown Vancouver office with easy access to all transit routes
• Internal and external recognition programs for fun awards and prize opportunities
• Invitations to VIP tourism industry events, networking opportunities and familiarization tours
• The little things like free coffee, hot chocolate and sparkling water (available in-office)
• A respectful and safe work environment

Start Date: Varies between April – June 2026
Work Hours: Seasonal, Full-time + Part-time roles available 
Approximate Shift Times:  6.5 hour shifts - AM Pick Ups (06:45-13:00) and/or PM Drop Offs (15:30-22:30)
Location: Central Burnaby yard base, driving in Downtown Vancouver 
Wage: $24.50 per hour. Extended health benefits offered for full time employed drivers – company pays ½ if you opt in

YOUR WORK WILL INCLUDE

• Driving a minibus around downtown Vancouver picking up or dropping off guests at their hotels
• Checking off guests from passenger manifests ensuring correct tour and hotel pick up
• Transporting guests from hotels to the tour guide and vice versa
• Driving safely and efficiently to keep on schedule
• Providing exceptional service for our guests 
• Performing daily pre- and post-trip inspections for bus safety, compliance, and cleanliness 
• Reporting any defects on the Vehicle Defect Card
• Communicating effectively and professionally over radio/phone 
• Coordinating with Dispatch Tour Operations to ensure smooth operations, guest safety and satisfaction
• Adapting quickly and efficiently to changing traffic patterns, street closures or detours
• Being flexible with any last-minute changes and requests
• Lifting luggage up to 50 lbs and transferring guests to the airport
• Being warm, friendly, and welcoming to all guests and team members 
• Handling guest queries and concerns professionally
• Promoting partner attractions and online reviews

WHAT WE WILL LIKE ABOUT YOU

• You possess a valid BC commercial drivers license: Class 1 OR Class 2 License with air brake endorsement, with a clean driver abstract
• You love driving and have at least 3 years of driving experience in Vancouver
• You are confident driving a bus in downtown Vancouver and are familiar with the streets
• You possess a professional attitude and appearance
• You have the flexibility to accommodate a changing schedule, available to work any day of the week, and an average shift length of 5-7 hours per day
• You are available to work a full-time schedule over the peak summer touring months
• You have working knowledge of standard radio 10-codes
• You have previous experience working in a guest service role 
• You work well under pressure
• You can lift luggage up to 50 lbs
• You are organized and a quick leaner
• You can work well both independently with minimum direction, and as part of a team 
• You are fluent in English, written and oral. Ability to speak a second language is a bonus.
• You are legally entitled to work in Canada 
• You possess a Class 4 Unrestricted license and are interested in getting a Class 2 License with Air Brakes? For the right candidate, we will pay for your training and licensing costs.

WHAT YOU WILL LIKE ABOUT US

• Free admission and discounts to over 90 attractions through the Tourism Privilege Pass
• A central Burnaby office near transit access + free on-site parking
• Paid training
• Monetary incentives – guest reviews and safety
• Referral program reward – get your professional colleagues to join our team
• Internal and external recognition programs for fun awards and prize opportunities
• Familiarization tours on our products and a plus one
• The little things like free coffee, tea, hot chocolate, and water (available in-office)
• Respectful and safe work environment

Please include a cover letter along with your resume.

Join the team at Big Bus Tours Vancouver Westcoast Sightseeing! We operate Vancouver’s Double Decker Hop-On Hop-Off tours, as well as guided tours to Downtown Vancouver, Whistler, Victoria, and the North Shore.

We have been a Top Nominated Company at the Vancouver Tourism Awards for three years in a row since 2023! The rise to the top is a testament to our team’s unwavering commitment to excellence and the exceptional efforts of our team who consistently go above and beyond to provide unparalleled tour experiences for our guests. 

We are an equal opportunity employer committed to equity, diversity, and inclusion. We strive to maintain a workplace that welcomes and values people of all backgrounds, identities, and abilities.

BBTVWCS respectfully acknowledges that our offices are located on the unceded traditional territories of the xmθkym (Musqueam), Swxwú7mesh (Squamish), and slilwta (Tsleil-Waututh) Nations.